%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2025 Best Practical Solutions, LLC
%#                                          <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<div class="row ticket-summary">
  <div class="boxcontainer col-md-6">
% $m->callback( %ARGS, CallbackName => 'LeftColumnTop' );

<%PERL>
my $modify_url = RT->Config->Get('WebPath')."/Ticket/Modify.html?id=".$Ticket->Id;
my $modify_inline
    = '<a class="inline-edit-toggle edit" href="%s">'
    . qq{<span class="fas fa-pencil-alt icon-bordered fa-2x" alt="$edit_label" data-toggle="tooltip" data-placement="top" data-original-title="$edit_label"></span>}
    . '</a>'
    . '<a class="inline-edit-toggle cancel hidden" href="#">'
    . qq{<span class="fas fa-times icon-bordered fa-2x" alt="$cancel_label" data-toggle="tooltip" data-placement="top" data-original-title="$cancel_label"></span>}
    . '</a>';
my $modify_basics = sprintf( $modify_inline, $m->interp->apply_escapes( $modify_url, 'h' ) );
my $modify_behavior = $InlineEdit ? ($inline_edit_behavior{Basics} || $inline_edit_behavior{_default} || 'link') : 'hide';
</%PERL>

    <&| /Widgets/TitleBox, title => loc('The Basics'),
        (($can_modify || $can_modify_cf) ? (title_href => $modify_url) : ()),
        (($can_modify || $can_modify_cf) && $modify_behavior =~ /^(link|click)$/ ? (titleright_raw => $modify_basics) : ()),
        class => (join " ", 'ticket-info-basics', ($modify_behavior eq 'always' ? 'editing' : ())),
        data => { 'inline-edit-behavior' => $modify_behavior },
    &>
%       unless ($modify_behavior eq 'always') {
            <div class="inline-edit-display">
                <& /Ticket/Elements/ShowBasics, Ticket => $Ticket &>
            </div>
%       }
%       if ($modify_behavior ne 'hide') {
            <form class="inline-edit" action="<%RT->Config->Get('WebPath')%>/Ticket/Display.html" method="post" enctype="multipart/form-data">
                <input type="hidden" class="hidden" name="id" value="<% $Ticket->id %>" />
                <& /Ticket/Elements/EditBasics, TicketObj => $Ticket, InTable => 1, ExcludeOwner => 1, ExcludeCustomRoles => 1 &>
                <& /Elements/EditCustomFields, Object => $Ticket, Grouping => 'Basics', InTable => 1 &>
                <div class="form-row">
                  <div class="col-12 text-right">
                    <input type="submit" class="button btn btn-primary" value="<&|/l&>Save</&>" />
                  </div>
                </div>
            </form>
%       }
    </&>
% $m->callback( %ARGS, CallbackName => 'AfterBasics' );
    <& /Elements/ShowCustomFieldCustomGroupings,
        Object       => $Ticket,
        title_href   => ($can_modify || $can_modify_cf) ? RT->Config->Get('WebPath')."/Ticket/Modify.html" : "",
        InlineEdit   => ($can_modify || $can_modify_cf) ? $InlineEdit : 0,
        &>
% $m->callback( %ARGS, CallbackName => 'AfterCustomFields' );
<%PERL>
my $people_url = RT->Config->Get('WebPath')."/Ticket/ModifyPeople.html?id=".$Ticket->Id;
my $people_inline = sprintf( $modify_inline, $m->interp->apply_escapes( $people_url, 'h' ) );
my $people_behavior = $InlineEdit ? ($inline_edit_behavior{People} || $inline_edit_behavior{_default} || 'link') : 'hide';
</%PERL>
    <&| /Widgets/TitleBox, title => loc('People'),
        (($can_modify || $can_modify_owner || $can_modify_people) ? (title_href => RT->Config->Get('WebPath')."/Ticket/ModifyPeople.html?id=".$Ticket->Id) : ()),
        class => (join " ", 'ticket-info-people', ($people_behavior eq 'always' ? 'editing' : ())),
        (($can_modify || $can_modify_owner || $can_modify_people) && $people_behavior =~ /^(link|click)$/ ? (titleright_raw => $people_inline) : ()),
        data => { 'inline-edit-behavior' => $people_behavior },
    &>
%       unless ($people_behavior eq 'always') {
            <div class="inline-edit-display">
                <& /Ticket/Elements/ShowPeople, Ticket => $Ticket &>
            </div>
%       }
%       if ($people_behavior ne 'hide') {
            <form class="inline-edit" action="<%RT->Config->Get('WebPath')%>/Ticket/Display.html" method="post" enctype="multipart/form-data">
                <input type="hidden" class="hidden" name="id" value="<% $Ticket->id %>" />
                <& /Ticket/Elements/EditPeopleInline, Ticket => $Ticket &>
                <div class="form-row">
                  <div class="col-12 text-right">
                    <input type="submit" class="button btn btn-primary" value="<&|/l&>Save</&>" />
                  </div>
                </div>
            </form>
%       }
</&>

% $m->callback( %ARGS, CallbackName => 'AfterPeople' );
    <& /Ticket/Elements/ShowAttachments, Ticket => $Ticket, Attachments => $Attachments, Count => RT->Config->Get('AttachmentListCount') &>
% $m->callback( %ARGS, CallbackName => 'AfterAttachments' );
    <& /Ticket/Elements/ShowRequestor, Ticket => $Ticket &>
% $m->callback( %ARGS, CallbackName => 'LeftColumn' );
  </div>
  <div class="boxcontainer col-md-6">
% $m->callback( %ARGS, CallbackName => 'RightColumnTop' );
% if ( RT->Config->Get('EnableReminders') ) {
    <&|/Widgets/TitleBox, title => loc("Reminders"),
        title_href => RT->Config->Get('WebPath')."/Ticket/Reminders.html?id=".$Ticket->Id,
        class => 'ticket-info-reminders fullwidth',
    &>
        <form action="<%RT->Config->Get('WebPath')%>/Ticket/Display.html" name="UpdateReminders" id="UpdateReminders" method="post">
            <& /Ticket/Elements/Reminders, Ticket => $Ticket, ShowCompleted => 0 &>
        </form>
    </&>
% }
% $m->callback( %ARGS, CallbackName => 'AfterReminders' );

<& /Elements/ShowArticle, Ticket => $Ticket &>
<%PERL>
my $dates_url = RT->Config->Get('WebPath')."/Ticket/ModifyDates.html?id=".$Ticket->Id;
my $dates_inline = sprintf( $modify_inline, $m->interp->apply_escapes( $dates_url, 'h' ) );
my $dates_behavior = $InlineEdit ? ($inline_edit_behavior{Dates} || $inline_edit_behavior{_default} || 'link') : 'hide';
</%PERL>
    <&| /Widgets/TitleBox, title => loc("Dates"),
        ($can_modify ? (title_href => $dates_url) : ()),
        class => (join " ", 'ticket-info-dates', ($dates_behavior eq 'always' ? 'editing' : ())),
        ($can_modify && $dates_behavior =~ /^(link|click)$/ ? (titleright_raw => $dates_inline) : ()),
        data => { 'inline-edit-behavior' => $dates_behavior },
    &>
%       unless ($dates_behavior eq 'always') {
            <div class="inline-edit-display">
                <& /Ticket/Elements/ShowDates, Ticket => $Ticket &>
            </div>
%       }
%       if ($dates_behavior ne 'hide') {
            <form class="inline-edit" action="<%RT->Config->Get('WebPath')%>/Ticket/Display.html" method="post" enctype="multipart/form-data">
                <input type="hidden" class="hidden" name="id" value="<% $Ticket->id %>" />
                <& /Ticket/Elements/EditDates, TicketObj => $Ticket &>
                <div class="form-row">
                  <div class="col-12 text-right">
                    <input type="submit" class="button btn btn-primary" value="<&|/l&>Save</&>" />
                  </div>
                </div>
            </form>
%       }
    </&>
% $m->callback( %ARGS, CallbackName => 'AfterDates' );
% my (@extra);
% push @extra, titleright_raw => '<a href="'. RT->Config->Get('WebPath'). '/Ticket/Graphs/index.html?id='.$Ticket->id.'">'.loc('Graph').'</a>' unless RT->Config->Get('DisableGraphViz');

<& /Ticket/Elements/ShowLinkedQueues,
    TicketObj => $Ticket,
&>

<& /Ticket/Elements/ShowAssets, Ticket => $Ticket &>
<%PERL>
my $links_url = RT->Config->Get('WebPath')."/Ticket/ModifyLinks.html?id=".$Ticket->Id;
my $links_inline = sprintf( $modify_inline, $m->interp->apply_escapes( $links_url, 'h' ) );
my $links_behavior = $InlineEdit ? ($inline_edit_behavior{Links} || $inline_edit_behavior{_default} || 'link') : 'hide';
my $alt = loc('Graph ticket links');
my $links_graph = '<a href="' . RT->Config->Get('WebPath') . '/Ticket/Graphs/index.html?id=' . $Ticket->id . '"><span class="fas fa-project-diagram icon-bordered fa-2x" alt="' . $alt . '" data-toggle="tooltip" data-placement="top" data-original-title="' . $alt . '"></span></a>';

my $links_titleright = join ' ',
    ($can_modify && $links_behavior =~ /^(link|click)$/ ? ($links_inline) : ()),
    (RT->Config->Get('DisableGraphViz') ? () : $links_graph);
push @extra, (titleright_raw => $links_titleright) if $links_titleright;
</%PERL>
% $m->callback( %ARGS, CallbackName => 'LinksExtra', extra => \@extra );
    <&| /Widgets/TitleBox, title => loc('Links'),
        ($can_modify ? (title_href => $links_url) : ()),
        class => (join " ", 'ticket-info-links', ($links_behavior eq 'always' ? 'editing' : ())),
        data => { 'inline-edit-behavior' => $links_behavior },
        ($can_modify ? (title_href => RT->Config->Get('WebPath')."/Ticket/ModifyLinks.html?id=".$Ticket->Id) : ()),
        @extra,
    &>
%       unless ($links_behavior eq 'always') {
            <div class="inline-edit-display">
                <& /Elements/ShowLinks, Object => $Ticket &>
            </div>
%       }
%       if ($links_behavior ne 'hide') {
            <form class="inline-edit" action="<%RT->Config->Get('WebPath')%>/Ticket/Display.html" method="post" enctype="multipart/form-data">
                <input type="hidden" class="hidden" name="id" value="<% $Ticket->id %>" />
                <& /Elements/EditLinks, Object => $Ticket, TwoColumn => 0 &>

                <h3><&|/l&>Merge</&></h3>
                <& /Ticket/Elements/EditMerge, Ticket => $Ticket, MergeTextClass => '', %ARGS &>

                <div class="form-row">
                  <div class="col-12 text-right">
                    <input type="submit" class="button btn btn-primary" value="<&|/l&>Save</&>" />
                  </div>
                </div>
            </form>
%       }
    </&>
% $m->callback( %ARGS, CallbackName => 'RightColumn' );
  </div>
</div>
<%ARGS>
$Ticket => undef
$Attachments => undef
$InlineEdit => 0
</%ARGS>
<%INIT>
my $can_modify = $Ticket->CurrentUserHasRight('ModifyTicket');
my $can_modify_cf = $Ticket->CurrentUserHasRight('ModifyCustomField');
my ($can_modify_owner) = $Ticket->CurrentUserCanSetOwner();
my $can_modify_people = $Ticket->CurrentUserHasRight('Watch')
                     || $Ticket->CurrentUserHasRight('WatchAsAdminCc');

$m->callback( CallbackName => 'ModifyRights', %ARGS, TicketObj => $Ticket, ARGSRef => \%ARGS,
    CanModify => \$can_modify, CanModifyCF => \$can_modify_cf,
    CanModifyOwner => \$can_modify_owner, CanModifyPeople => \$can_modify_people );

my $edit_label = $m->interp->apply_escapes( loc("Edit"), 'h' );
my $cancel_label = $m->interp->apply_escapes( loc("Cancel"), 'h' );

my %inline_edit_behavior;
if (RT->Config->Get('InlineEditPanelBehavior')) {
    %inline_edit_behavior = %{ RT->Config->Get('InlineEditPanelBehavior')->{'RT::Ticket'} || {} };
}
</%INIT>
