#
# This is popup help messages for the Admin Panel -> Staff
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
signature:
    title: Staff Signature Line
    content: |
        Create staff’s signature for response to tickets. This signature
        will appear as an option at the bottom of a ticket response

type:
    title: Account Type
    content: |
        Admins have the privilege of accessing the Admin Panel. Staff only
        have access to manage tickets and the knowledge base

group:
    title: Assigned Group
    content: |
        Group membership defines the staff’s role in the system. Visit the
        group management page to define what access this staff has to the
        help desk

notes:
    title: Internal Notes
    content: |
        Place internal notes regarding staff; notes are only visible to
        staff whose account type is Admin
